Non-Pushy Approach; Didn’t Upsell
Dan from Black Forest plumbing came out today to help with a few plumbing issues we were having. First of all, he called to remind us of the appointment (love this!) and then showed up on time which doesn't always happen in the service industry. He also really knew his stuff and I liked his non-pushy approach. Prices were reasonable and when quoting out some equipment for us, he didn't try to sell us the most expensive option. Great experience overall.
Friendly and Clean
The sewer ejector pump in our basement was on the fritz where it ran and ran without shutting off. I called Black Forest because I had seen their truck around town and knew they were local. The pump was old, and the plumber told me he could diagnose it for a cost or replace it. I thought it might be the switch, but the cost of replacing just that part on a pump I knew was about 10 years old seemed to be a bad financial bet. I opted to replace the pump. It was installed and done, very cleanly, after about an hour. They also put in a check valve where there hadn't been one before. The service was friendly and clean. I have a bathroom reno coming up and based on this experience I will probably call them back to do some of that work too.
On Time; Fair Prices
Great company! Service was great from the minute I called! Plumber was on time, knew what he was doing, very knowledgeable and professional and prices were fair for the work he completed. Would recommend this company to everyone! Cheers.
Honest and Upfront
Black Forest Plumbing came to my house for a plumbing issue I was having they really knew their stuff and gave me several solutions for my problem. They were honest and upfront about their cost and respected my house and were very professional! I definitely recommend them to my friends and family!
Thanks for the great work Adam!
Sewage Pump & Well Pump Replacements
I just moved into this new house and shortly after our sewage pump went. I called Black Forest Plumbing and Andy was sent out first thing in the morning to replace the pump. All is working great. Shortly after that I came home from holidays to find my well pump was not working. Once again Matt was sent out first thing in the morning and replaced it as well. I am very, very happy with the timely service and expertise I have received from Black Forest Plumbing. They are my go to plumbers!
Recommend Black Forest Plumbers 100%
I recommend Black Forest Plumbers 100%. The guys who came out were courteous and very professional. They fixed my faucet within minutes and explained what they had done in terms of repairs. I will definitely call them again and recommend them to others. Thanks again.
Professional and Knowledgeable
This company was awesome! Upfront prices, did the work right, professional and very knowledgeable. I would recommend you go with this company if you read this, you won't be disappointed! Thanks for the great service, keep it up!
Fair Price for Quality Job
This company did a few jobs around my house including a toilet and laundry vanity. They were awesome very professional and really knowledgeable they charged me a fair price for a quality job! I would recommend them to everyone, hats off to the team at Black Forest Plumbing.
Showed Up Quickly on Short Notice
The guys showed up quickly on short notice. Friendly and professional, got the job done quickly and properly. Would definitely recommend these guys.
Great Job for Reasonable Cost
Had these guys out to replace all of my toilets (3). They provided me with an upfront cost so I knew what I was spending for, what I was getting and there were no surprises. Black Forest Plumbing did a great job for a reasonable cost. They were very friendly and professional. Would recommend this company to all!!!
On Time; Did the Job Right
Would definitely recommend this company. They were on time for their appointment that I made with them. They were very knowledgeable about my plumbing system. They were professional, did the job right for a fair cost. I know who I will be using for my future plumbing issues. Thanks Black forest plumbing.
Efficient, Professional Job
New Year's Eve was the second time we have had their crew at our house. The guys replaced a shower control in record time, efficiently, professionally and did a great job overall. I would recommend them to anyone, anytime! Thanks again for your great work!
Basement Sewage Injector Pump Replacement
I contacted Dan at Black Forest as my basement sewage pump was running continuously, I left a voicemail in the evening and got a call back inquiring if emergency or not. Since it wasn't, we arranged an appointment for next day at 9 am. Mat arrived promptly, assessed the pump and provided repair options from replacing the float to pump replacement. I opted for a clean install of new pump which he commenced and completed in approx. 1 hr. Great professional installation and would recommend highly.